Going away or entering a quiet period? Give us advance notice to arrange a service pause. We retain your approved procedures, templates and preferences for the agreed pause, so you can return to your established setup.
During the agreed pause, a reduced holding fee replaces the regular service fee and covers retaining your agreed setup.
We confirm the pause and return dates, what happens to scheduled work and any continuing software costs before the pause begins. Before delivery resumes, we check for changes to your systems, access and priorities.